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Quick Facts


Manufacturing, Chemical Manufacturing, Plastics

Company Overview

Previous System

Microsoft Dynamics GP (Great Plains) software

Employee Count


Corporate Headquarters

Wilmington, NC

Additional U.S. locations: Darlington (SC), Edgefield (SC), Florence (SC), Farmingdale (NY). European office is in Moedling, Austria.


Microsoft Dynamics 365 Finance & Operations

PLUS:   CEM’s Advanced Payroll add-on

CEM Time and Attendance


PolyQuest is the largest distributor of PET resins in the U.S. and Canada, one of the fastest-growing distributors of PP and HIPS resins, and a value-added recycler of PET. PolyQuest maintains a global reach, offering one of the broadest resin catalogs in the hemisphere for the bottle, sheet, strapping, film, and fiber markets.

In October, PolyQuest announced the formation of Renuva Plastics LLC, which will acquire the US division of the Faith Group Co. Renuva Plastics is a wholly owned subsidiary of PolyQuest doing business as Faith Group USA.

Recognizing a problem 

Already using Microsoft Great Plains, PolyQuest saw the benefits of utilizing a powerful ERP system through Microsoft. They were growing and had outgrown what GP could do for them. Like many manufacturing companies, PolyQuest also wanted an innovative solution that matched the new, modern era of the industry and a system that was better suited for manufacturing. Rather than utilizing multiple systems, they were ready to change to a solution that had a manufacturing module and was the flagship software from Microsoft.

PolyQuest had always kept their payroll inhouse and wanted a partner that could provide a Payroll solution within D365 Finance and Operations. With plants in multiple cities, PolyQuest needed a comprehensive time and attendance system with the flexibilities, approvals and reporting.  The software should have the ability to manage the automatic overtime calculations for various shift rules.

Recognizing that paper timesheets, bulky time clocks, and manual tracking are inefficient and more time-consuming, PolyQuest wanted a cloud-based time and attendance software that would streamline their tasks and integrate directly into their payroll system.

The CEM solution was the chosen one

Since they already had used Microsoft products, PolyQuest was familiar with the reputation of CEM Business Solutions. After researching industry solutions and hearing from references who achieved success with CEM Business Solutions, PolyQuest requested a demo with CEM Business Solutions. During the demo, the CEM team also showed how Time and Attendance integrates into their ERP. PolyQuest was impressed by their solutions and decided to work with CEM Business Solutions to implement a single cloud solution along with their Time and Attendance app.

The results say more than a 1000 words

PolyQuest went live on the new D365 payroll on April 1st 2021. They found it a little different from the Great Plains system they are used to. D365 is an enterprise level software solution and PolyQuest had growing pains. CEM was there for them at every step supporting them on weekends and holidays. CEM was a partner that took them through the finish line. They now benefit from the next generation ERP D365 Finance and Operations.