Challenges with Complex and Time-Consuming Backend Processes

Consistently ranked among the largest staffing firms in the US and as one of the largest staffing engineering firms in the US, BHI Energy is an industry-leading full-service provider of specialty services and staffing solutions to the industrial/oil and gas, power generation, and transmission and distribution markets. As an industry-leader with more than 6,500 employees, BHI Energy manages over 200 different trade unions. Due to the dynamic nature of staffing volumes, BHI’s back-end processes have been complex and time-consuming. Like many large engineering and construction companies, BHI Energy was also facing challenges in hiring, training, and onboarding union and non-union employees efficiently while navigating significant seasonal staffing fluctuations. 

Many of the company’s operational tasks, such as timesheets, scheduling, billing and invoicing, were managed primarily on paper and excel sheets. Manual uploads of timesheets to multiple union payroll systems created payroll errors and clients invoices had to be corrected and manually reconciled with approved time. 

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CEM’s Business Solution  

BHI Energy needed an immediate solution to ease some of their HR and Union Payroll needs. Through implementing Microsoft Dynamics 365 for Finance and Operations, they gained an automated, error-free, time-saving and solution. CEMBS explained to them the benefits of an integrated system that could both plan for their employees and projects and pay people (both union and non-union) accurately and on time. In addition to Microsoft Dynamics 365 for Finance and Operations, CEM Business Solutions implemented their Union Payroll Software to add custom setups, automated union payroll calculations and easy union payroll reporting to handle their complex union payroll needs. CEM and their consultants brought their domain expertise of accelerating core critical processes in the EPC industry along with HR and Payroll knowledge to help automate the fragmented BHI processes into HR and payroll best practices. BHI Energy also added several of CEM’s ISV add-on modules in construction to unify and automate its business processes to seamlessly connect people, processes and data. 

Business Impact / Outcome 

  • By implementing Microsoft Dynamics 365 for Finance and Operations and Union Payroll, CEMBS brought to BHI: 
  • An immediate solution to their HR and payroll needs 
  • Consolidation of users and business processes to their core businesses 
  • A single source of employee data to streamline the HR process  
  • Reduced overall operational and administrative costs  

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