Challenges with Complex and Time-Consuming Backend Processes
Consistently ranked among the largest staffing firms in the US and as one of the largest staffing engineering firms in the US, BHI Energy is an industry-leading full-service provider of specialty services and staffing solutions to the industrial/oil and gas, power generation, and transmission and distribution markets. As an industry-leader with more than 6,500 employees, BHI Energy manages over 200 different trade unions. Due to the dynamic nature of staffing volumes, BHI’s back-end processes have been complex and time-consuming. Like many large engineering and construction companies, BHI Energy was also facing challenges in hiring, training, and onboarding union and non-union employees efficiently while navigating significant seasonal staffing fluctuations.
Many of the company’s operational tasks, such as timesheets, scheduling, billing and invoicing, were managed primarily on paper and excel sheets. Manual uploads of timesheets to multiple union payroll systems created payroll errors and clients invoices had to be corrected and manually reconciled with approved time.