CEM Core365
Putting Expertise at the Core of Your D365 Success
For over two decades, CEM Business Solutions has been helping companies transform their operations. We know that in today’s fast-paced world, a powerful platform like Microsoft Dynamics 365 requires more than a simple installation—it demands a strong strategic foundation to drive real growth.
That’s why we created CEM Core365
Our philosophy is simple: we place our deep technical expertise at the core of your operations. We deliver the essential services and foundational support you need to align your technology with your business goals perfectly.
Do You Have a Legacy Microsoft Dynamics System? We Specialize in Upgrades.
Are you running your business on Dynamics AX 2012, Great Plains (GP), or Navision (NAV)? As these powerful platforms reach their end-of-life, migrating to the cloud-based Dynamics 365 isn’t just an option—it’s a critical business transformation.
Our CEM Core365 team has hands-on experience guiding businesses through this exact journey. We understand the complexities of your legacy systems and use a proven methodology to ensure a smooth, secure, and successful migration. We’ll help you protect your historical data while unlocking the new capabilities of a modern D365 environment.
The Three Pillars of CEM Core365
We’ve built our services on three flexible pillars. This approach enables you to engage with us in
a manner that best suits your requirements, budget, and long-term objectives.
Core Implementation
Architecting your new Dynamics 365 solution from scratch, building a powerful foundation tailored to your core business objectives.
Core Upgrade Services
Expertly migrating your legacy on-premise systems (AX, GP, NAV) to the modern Dynamics 365 cloud, future-proofing your business operations.
Core Managed Services
Providing proactive, ongoing management and support to protect, optimize, and continuously evolve your live Dynamics 365 environment.
I. Core Implementation
Building your business on a foundation of excellence.
More than just a software installation, a successful Dynamics 365 launch offers the opportunity to rethink workflows, empower your teams, and create a foundation for future expansion. The strength of this endeavor’s architectural foundation will determine its overall success. We provide this foundation with the careful preparation and skilled implementation it merits. We create a strategic asset from the ground up to support your company for years to come, not just deliver a system.
Our Approach: A Blueprint for Success
Over the past two decades, we’ve refined our implementation process to be predictable, transparent, and focused on achieving your business outcomes. Our process ensures we leave nothing to chance.
We begin by immersing ourselves in your business. Our senior consultants lead in-depth workshops with your stakeholders to understand your processes, identify pain points, and define your strategic goals. The result is a comprehensive roadmap that serves as the blueprint for the entire project.
With a clear strategy, our solution architects design your Dynamics 365 environment. We focus on configuring standard functionalities to meet your needs, which minimizes costly customizations and ensures your solution is both powerful and sustainable.
Our technical and functional teams bring the design to life. Using an agile approach with regular checkpoints, we configure the modules, develop any necessary extensions, and execute the data migration plan. This allows you to see progress and provide feedback, ensuring we’re building the exact system you envisioned.
Go-live is a milestone, not the finish line. We manage the final deployment with a detailed cutover plan to minimize business disruption. We immediately follow this with our “hypercare” support, focusing on empowering your users through comprehensive training to drive high adoption rates and ensure your team feels confident from day one.
II. Core Upgrade Services
Your Expert Guide from On-Premise to the Cloud.
For many years, your company’s dependable foundation has been your legacy Microsoft Dynamics platform, whether it’s AX, GP, or NAV. However, the necessity to modernize is now a matter of when rather than if, as cloud computing becomes more prevalent and on-premise systems become less widely supported.
This change is a strategic chance to revolutionize your company, not just a technical improvement. Our specialty practice, Core Upgrade Services, is devoted to negotiating this precise path. Our modern Dynamics 365 cloud expertise, combined with our in-depth knowledge of your legacy system, works together to ensure a smooth, safe, and strategically aligned migration that will future-proof your business.
Our Specialized Upgrade Paths
We recognize that each legacy system has a unique path to the cloud. Our expertise is focused on these two critical transformations:
For enterprise-level organizations running on the powerful but aging Dynamics AX platform, the move to D365 Finance & Operations is a significant leap forward. We guide you from a customized, on-premise environment to a unified, scalable, and intelligent cloud platform. Our expertise covers:
- Code & Customization Analysis: Assessing your existing AX codebase to determine what can be migrated, what needs to be reimplemented as an extension, and what can be replaced with standard D365 functionality.
- Data Migration Mastery: Utilizing Microsoft’s official upgrade tools and our proven data-cleansing methodologies to ensure decades of critical business data are migrated with complete integrity.
- Process Re-engineering: Helping you leverage the advanced capabilities of D365 F&O to modernize and streamline your core financial and operational workflows.
For businesses that have long relied on the robust accounting and operational power of Great Plains or Navision, Dynamics 365 Business Central is the natural, all-in-one cloud evolution. We specialize in transitioning your operations to this comprehensive business management solution. Our process ensures:
- Seamless Financial Data Transition: Meticulously migrating your chart of accounts, historical general ledger data, and sub-ledger details to ensure continuity and accurate year-over-year reporting.
- All-in-One Cloud Advantage: Helping you consolidate disparate processes into a single, unified platform that combines deep financial management with CRM, supply chain, and project management capabilities.
- Tailored Configuration: Configuring Business Central to match the unique workflows your team has perfected over the years, while introducing new efficiencies and cloud-native benefits like anytime, anywhere access.
Your Advantage with a Specialized Partner
An upgrade is fundamentally different from a new implementation. Success depends on a partner who intimately understands both your starting point and your destination. By choosing CEM Core365 for your upgrade, you gain a partner who mitigates risk, accelerates your timeline, and ensures your new cloud platform is not only live but also fully optimized to drive your business forward.
III. Core Managed Services
Protecting, optimizing, and evolving your digital core.
Your Dynamics 365 go-live is just the beginning. To achieve a long-term ROI, your system requires proactive management and continuous optimization—our Core Managed Services act as your dedicated, outsourced D365 administration and support team. We safeguard the stability of your system, freeing up your internal IT team to focus on broader strategic initiatives.
Our Comprehensive Support Framework
We built our managed services on three key principles to provide holistic, 360-degree support.
We believe the best support call is one you never have to make. Our team provides 24/7 system monitoring, regular health checks, and performance tuning to resolve potential issues before they impact your business.
When your users need help, they need it fast. We provide a dedicated Help Desk with guaranteed Service Level Agreements (SLAs). Our multi-tiered support structure ensures our team resolves simple questions quickly and escalates complex issues to senior experts for rapid resolution.
Dynamics 365 is not a static platform. We manage Microsoft’s biannual Release Waves for you—analyzing new features, testing them, and rolling out the functionality that will bring the most value to your business. We act as your strategic partner to continually optimize your system.
Beyond D365: Holistic Application Support
Our expertise extends beyond the core Microsoft Dynamics 365 applications. We also support the Power Platform, key integrations, and other related business applications, providing you with a single, reliable point of contact for your entire application landscape.
Ready to Build Your Digital Core, Together?
Your Dynamics 365 platform should be more than just software—it should be the strategic asset that powers your growth for the next decade. But a powerful future requires a thoughtful blueprint. Let's move from discussing challenges to designing solutions.
Schedule a complimentary, no-obligation strategy session with one of our senior D365 architects. We will invest the time to understand your unique business landscape, listen to your goals, and provide initial, actionable insights that can serve as the foundation for your success.
This isn't a sales call; it's the first step in a strategic partnership.
