Challenges with Existing Point Systems

ABELA & Co., a market leader in food service management, was looking to invest in technology to help grow with their business. As their business was rapidly expanding, ABELA & Co. was seeking technology to help make their operations and processes faster, accurate and more efficient. They relied on various point systems, which all had their own different ways of processing data and reporting. This was slowing down collaboration, wasting time on double entry and providing more room for error. Instead, ABELA & Co. was looking for a new integrated system that would provide more cohesiveness between their core business processes —  finance, HR, purchasing, operations and culinary. 

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CEM’s Business Solution

In order to improve efficiently and productivity, ABELA & Co., partnered with CEM Business Solutions to deploy Microsoft Dynamics Great Plains (GP), an enterprise resource planning (ERP) software. Since the organization was already familiar Microsoft tools and technology, a Microsoft Dynamics GP implementation was an easy transition. ABELA & Co. was drawn to Microsoft Dynamics GP because of its known shorter deployment time, the document attaches feature and its ability to facilitate facilitates communication between front-end sales and back-end warehousing. Through deploying Microsoft Dynamics GP, ABELA & Co. was able to consolidate their Finance, HR, Purchasing, Operations and Culinary.

Business Impact / Outcome

Through partnering with CEMBS for a Microsoft Dynamics GP implementation, ABELA & Co.: 

  • Eliminated the need for synchronizing multiple systems and cut through complex permit controls to enable better internal control processes 
  • Improved communication, information distribution and productivity. 
  • Cut waiting time by automating computation of final settlements 
  • Improved attendance monitoring, and enabled access to employee information for all supervisors across location 
  • Realigned business process according to industry standards and best practices 


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